Terms of Use

Effective Date: February 1, 2026

These Terms of Use (“Terms”) are entered into by and between you and Think Hard Solutions LLC (“Company,” “we,” “our,” or “us”). These Terms govern your access to and use of www.thinkhardsolutions.com, including any content, functionality, products, services, and digital materials offered on or through the website (the “Website”).

By using the Website, or by clicking to accept these Terms where that option is made available, you agree to be bound by these Terms and by our Privacy Policy and Disclaimer, each of which is incorporated into these Terms by reference. If you do not agree, do not use the Website.

1. Eligibility

This Website is intended for users who are at least 18 years old and able to form a binding contract under applicable law. By using the Website, you represent and warrant that you meet these requirements.

2. Changes to These Terms

We may update these Terms from time to time in our discretion. Changes will be effective when posted to the Website, unless a later effective date is stated. Your continued use of the Website after updated Terms are posted constitutes your acceptance of those changes.

3. Privacy and Disclaimer

Your use of the Website is also subject to our Privacy Policy and Disclaimer, which are incorporated into these Terms by reference.

4. Access to the Website

We may modify, suspend, or discontinue all or any part of the Website at any time, with or without notice. We do not guarantee that the Website, or any content on it, will always be available or uninterrupted.

You are responsible for making all arrangements necessary to access the Website and for ensuring that any information you provide to us is accurate, current, and complete.

If you create an account or are provided login credentials, you are responsible for maintaining the confidentiality of those credentials and for all activity under your account. You agree to notify us promptly of any unauthorized access to or use of your account.

5. Permitted Use and Prohibited Use

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Website for your personal, internal business, or other lawful purposes consistent with these Terms.

You agree not to:

  • use the Website in violation of any applicable law or regulation;

  • interfere with or disrupt the Website or servers connected to the Website;

  • attempt to gain unauthorized access to any part of the Website, other accounts, or systems;

  • copy, scrape, reproduce, republish, distribute, display, or exploit Website content except as expressly permitted in these Terms;

  • use the Website in a way that could damage, disable, overburden, or impair the Website.

6. Intellectual Property

The Website and its entire contents, features, and functionality, including text, graphics, logos, images, audio, video, downloads, designs, and software, are owned by the Company, its licensors, or other content providers and are protected by copyright, trademark, and other intellectual property laws.

Except as expressly stated in these Terms, no right, title, or interest in or to the Website or its content is transferred to you. Any use of the Website or its content not expressly permitted by these Terms is a breach of these Terms and may violate applicable law.

All Company names, logos, service names, product names, and slogans are trademarks or trade dress of the Company or its licensors. You may not use them without our prior written permission.

7. Informational Purposes Only

The content on this Website and in any resources made available through the Website is provided for educational and informational purposes only. It is not legal, tax, financial, medical, mental health, employment, or other professional advice, and it is not a substitute for advice from a qualified professional familiar with your specific circumstances.

8. Accuracy; No Guarantees

We aim to provide useful and accurate information, but we do not warrant that Website content is complete, accurate, current, or error-free.

You acknowledge that your use of the Website and any decisions you make based on information from the Website are your responsibility. We do not guarantee any specific outcome, result, revenue, business impact, hiring decision, promotion, leadership result, or other benefit from the use of our Website, products, services, or materials.

9. Electronic Communications

By visiting the Website or communicating with us electronically, you consent to receive communications from us electronically, including by email, subject to applicable law. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

10. User Submissions

If you submit or post comments, feedback, testimonials, suggestions, ideas, or other materials to us through the Website or otherwise (“Submissions”), you retain ownership of your Submission, but you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, translate, distribute, display, and otherwise use the Submission in connection with our business operations, marketing, and services, unless we separately agree otherwise in writing.

You represent and warrant that:

  • you own or control the rights in your Submission;

  • your Submission does not violate the rights of any third party;

  • your Submission does not violate any law or these Terms.

We are not obligated to use or maintain any Submission and may remove or delete Submissions at our discretion.

11. Public or Interactive Areas

If the Website allows comments, forums, chat features, or other interactive features, you agree to use them lawfully and respectfully. We may, but are not required to, monitor, edit, or remove content posted in such areas.

You may not post content that is unlawful, defamatory, harassing, infringing, obscene, fraudulent, deceptive, or otherwise objectionable, or that contains malware or other harmful code.

12. Third-Party Links and Services

The Website may contain links to third-party websites or services. We provide those links for convenience only. We do not control and are not responsible for any third-party websites, content, products, services, or practices. Your use of third-party sites is at your own risk and subject to their terms and policies.

13. Digital Products, Templates, Downloads, and Course Materials

We may offer templates, forms, guides, downloads, courses, programs, workbooks, assessments, and related materials through the Website, whether free or paid (“Digital Products”).

Unless otherwise stated in writing, when you purchase or download a Digital Product, we grant you a limited, revocable, non-exclusive, non-transferable license to use that Digital Product for your own personal or internal business use.

You may not, without our prior written permission:

  • resell, sublicense, share, distribute, or commercially exploit any Digital Product;

  • reproduce, republish, or publicly display any Digital Product except for your own permitted use;

  • claim our Digital Product as your own;

  • remove copyright, trademark, or other proprietary notices.

You may customize templates or forms for your own internal use, but you may not redistribute, resell, license, or publish the original or modified version.

14. Purchases and Payment

If you purchase any product or service through the Website, you agree to provide current, complete, and accurate billing and account information. You authorize us and our payment processors to charge the payment method you provide for all amounts due.

We reserve the right to refuse, limit, or cancel any order in our discretion, including where we suspect fraud, unauthorized activity, pricing errors, or misuse.

15. Subscriptions and Cancellation

Some products or services may be offered on a recurring subscription basis. If you purchase a subscription, it will continue and renew according to the terms presented at the time of purchase unless and until you cancel.

Unless otherwise stated at checkout, you may cancel by contacting us at info@thinkhardsolutions.com before the next renewal date. Cancellation will stop future renewals. Fees already paid are non-refundable except as required by law or as otherwise expressly stated in writing.

16. Refund Policy

Unless otherwise stated in writing for a specific product or service, all sales are final and payments are non-refundable. Nothing in this section limits any rights that cannot be waived under applicable law.

17. Testimonials and Examples

The Website may include testimonials, examples, reviews, or case studies from clients or customers. These are illustrative only and do not guarantee that current or future users will achieve the same or similar results.

18. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ALL CONTENT, PRODUCTS, SERVICES, AND MATERIALS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Website will be secure, uninterrupted, error-free, or free from viruses or other harmful components.

19. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR ANY CONTENT, PRODUCT, OR SERVICE MADE AVAILABLE THROUGH THE WEBSITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE WEBSITE OR ANY PRODUCT OR SERVICE PURCHASED THROUGH THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE APPLICABLE PRODUCT OR SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

20. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, members, employees, contractors, licensors, service providers, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ fees arising out of or relating to:

  • your violation of these Terms;

  • your misuse of the Website;

  • your violation of any law or the rights of a third party;

  • any content or Submission you provide.

21. Termination

We may suspend or terminate your access to all or any part of the Website at any time, with or without notice, if we believe you have violated these Terms or if we otherwise determine that suspension or termination is appropriate.

The provisions of these Terms that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

22. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the Website, or any product or service purchased through the Website shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law principles.

23. Dispute Resolution; Arbitration

Please read this section carefully. It affects your legal rights.

  • Informal Resolution First

    Before filing a claim, you agree to first contact us at info@thinkhardsolutions.com and make a good-faith effort to resolve the dispute informally. If we cannot resolve the dispute informally within 30 days, either party may proceed as described below.

  • Binding Arbitration

    Except for claims that qualify for small claims court, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any product or service purchased through the Website shall be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) in accordance with the applicable AAA rules then in effect.

    Arbitration may take place in Ramsey County, Minnesota, unless the parties agree otherwise or the applicable AAA rules permit remote or document-only proceedings.

  • No Class Actions

    To the maximum extent permitted by law, disputes must be brought on an individual basis only and not as a plaintiff or class member in any purported class, consolidated, collective, or representative proceeding.

  • Small Claims Option

    Either party may bring an eligible claim in small claims court instead of arbitration.

  • Fees

    Arbitration fees and costs will be allocated in accordance with the applicable AAA rules and applicable law.

24. International Users

The Website is controlled and operated from the United States. We make no representation that the Website or its content is appropriate or available in all locations. If you access the Website from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.

25. No Waiver; Severability

No waiver by the Company of any term or condition in these Terms shall be deemed a further or continuing waiver of that term or any other term, and any failure by the Company to assert a right or provision under these Terms shall not constitute a waiver of that right or provision.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

26. Entire Agreement

These Terms, together with the Privacy Policy, Disclaimer, and any additional terms expressly incorporated by reference or presented to you at the time of purchase, constitute the entire agreement between you and the Company regarding the Website and supersede all prior and contemporaneous understandings regarding that subject matter.

27. Contact Information

If you have questions about these Terms, contact:

Think Hard Solutions LLC

Email: info@thinkhardsolutions.com