Terms of Use

Acceptance of these Terms

By accessing or using the Website, you agree to these Terms, our Privacy Policy, and our Disclaimer.

If you do not agree, do not use the Website.

You must be at least 18 years old and legally able to agree to these Terms to use the Website.

About the Website

The Website provides general information about Think Hard Solutions, our approach, and our leadership decision advisory, assessment, feedback, and consulting services.

Website content is provided for general informational purposes. It is not advice about a particular person, organization, employment decision, or business situation.

Using the Website, contacting us, or scheduling an introductory conversation does not create a client or consulting relationship.

Separate engagement agreements

Services provided by Think Hard Solutions are governed by a separate written agreement describing the scope, responsibilities, fees, confidentiality terms, and other conditions of the engagement.

These Terms do not change the rights or responsibilities established in a client agreement, participant notice, confidentiality agreement, assessment-provider agreement, or other engagement-specific document.

Permitted use

We grant you a limited, nonexclusive, revocable, and nontransferable right to access and use the Website for lawful personal or internal business purposes.

You may:

• View and navigate the Website;
• Share links to publicly available Website pages;
• Print or save reasonable portions of Website content for your own reference; and
• Contact us about our services.

This permission does not transfer ownership of any Website content or intellectual property.

Prohibited use

You may not:

• Use the Website in violation of any applicable law;
• Attempt to gain unauthorized access to the Website, its systems, or related accounts;
• Interfere with the operation or security of the Website;
• Introduce malicious code, automated attacks, or harmful technology;
• Scrape, harvest, or systematically extract Website content or data;
• Copy, republish, sell, license, or commercially exploit Website content without written permission;
• Misrepresent your relationship with Think Hard Solutions;
• Use our name, branding, or content in a misleading manner; or
• Use the Website to violate the rights, privacy, or intellectual property of another person.

We may restrict or block access when we reasonably believe the Website is being misused.

Intellectual property

The Website and its original content, including its text, graphics, branding, designs, methods, downloadable materials, and other elements, are owned by Think Hard Solutions or used with permission.

They are protected by copyright, trademark, and other applicable intellectual-property laws.

“Think Hard Solutions,” its logo, and related branding may not be used without prior written permission.

Nothing in these Terms grants you ownership of or a broader license to use our intellectual property.

Privacy

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

Disclaimer

Your use of the Website is subject to our Disclaimer.

Among other things, the Disclaimer explains that:

• Website content is general information;
• The Website does not provide legal, tax, financial, accounting, or medical advice;
• Leadership assessments are not clinical evaluations;
• No assessment or advisory process guarantees an outcome; and
• Employment decisions remain the responsibility of the client organization.

Third-party websites and services

The Website may contain links to or use services provided by third parties, including website-hosting, scheduling, assessment, and technology providers.

We provide third-party links and integrations for convenience or to support our services. We do not control their websites, availability, content, security, terms, or privacy practices.

Your use of a third-party service is subject to that provider’s terms and policies.

Website availability and changes

We may change, suspend, restrict, or discontinue any part of the Website at any time.

We do not guarantee that the Website or any particular content will always be available, uninterrupted, secure, or free from errors.

We may update or remove Website content without notice.

Disclaimer of warranties

To the extent permitted by applicable law, the Website is provided “as is” and “as available.”

We do not make warranties, express or implied, concerning the Website’s availability, accuracy, completeness, security, fitness for a particular purpose, or freedom from harmful components.

Some jurisdictions do not allow certain warranty exclusions. In those jurisdictions, these exclusions apply only to the extent permitted by law.

Limitation of liability

To the extent permitted by applicable law, Think Hard Solutions and its members, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, inability to use, or reliance on the Website.

This includes loss of profits, revenue, data, business opportunities, goodwill, or other intangible losses.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Changes to these Terms

We may update these Terms when the Website, our services, or applicable requirements change.

The effective date at the top of the page identifies the most recent revision. Updated Terms apply when posted unless a different effective date is stated.

Governing law and location for disputes

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles.

Any legal proceeding concerning these Terms or the Website must be brought in a state or federal court with jurisdiction in Minnesota, unless applicable law requires otherwise.

Severability and waiver

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

A failure to enforce a provision does not waive the right to enforce it later.

Entire agreement concerning Website use

These Terms, together with the Privacy Policy and Disclaimer, form the entire agreement between you and Think Hard Solutions concerning use of the public Website.

They do not replace or modify a signed engagement agreement.

Contact us

Questions about these Terms may be directed to: